Business Process Automation (BPA) is the design and development of systems to help your business run more efficiently, increasing margins, reducing unnecessary costs while delivering a consistent product or service.
At Get The Clicks, we don’t just build a business system for you and leave you to it. We are the folks who build a business system with and alongside you. Keep reading to discover the powerful benefits that a custom PHP developed system will deliver driving Business Process Automation.
What is Business Process Automation?
In order to simplify, reduce costs, and increase efficiency, companies use Business Process Automation (BPA). It’s a tech-based process that automates the different activities within your business. By using a comprehensive study on how businesses operate, business process automation identifies which business processes can be improved and creates solutions.
With Business Process Automation, your business activities move towards a more comprehensive goal. BPA also grants you more control over issues such as customer relations, analytics, development, sales, and planning.
With the advanced software systems in BPA, you’ll minimize operating costs and support your workers. Employees are free to take over more complicated tasks while the basics are left to your automated system. BPA can also greatly improves customer relations by giving customers immediate assistance.
Components of Business Process Automation
There are three main components of BPA: business rules and logic, structured data, and unstructured data. BPA is designed to integrate all three components seamlessly so that information is more accessible.
In order to support your business, BPA will differ slightly depending on whether or not they can address AI and advanced analytics. Additionally, BPA can address the following process design aspects:
- Ability to assess process flows and redesign
- Determination of necessary automation elements and how they fit with your business
- Use of specified solutions for the ability to deploy proof of concepts
- AI integration
1. Business Rules and Logic
The first component of Business Process Automation is business rules and logic. This includes stipulations, data, and documents that support your business. It’s possible that not all of it is automated as some portions may need to be reviewed by someone that’s involved.
2. Structured Data
To figure out what your structured data is, determine what information you reference when you make updates to your business processes. Typically, this data is very organized and easy to detect in search engine algorithms since it is a fixed field on your records.
Both machines and humans can generate structured data. Structured data generated by machines consists of manufacturing sensors while structured data generated by humans consists of filling in zip codes, age, and gender portions of a form.
3. Unstructured Data
Typically, unstructured data is more subjective and text-heavy. Although it can seem less organized, it’s extremely important to the decision-making process of your business. It comes from many resources which makes it difficult to structure into rows and columns of information. This is why it’s called unstructured data.
Why Automate Your Business?
Many activities that business employees perform day in and day out are now automated. That doesn’t mean they can’t be done manually, but it can waste unnecessary time if you have to scroll through documents and emails in order to find the current version of a project.
Even if your employees may be meticulous and take great care with their work, it’s still possible to make simple mistakes. Miscommunication between departments can cause inaccurate quotes or false reports. Without Business Process Automation, there is room for inefficiencies that cost your business money.
BPA reduces stress across your business and helps your employees work more efficiently. There are many tasks that businesses choose to automate and depending on your business, you may choose different business processes.
If you’re still unsure, read the top five reasons why you should incorporate BPA.
1. Happier Employees
By automating more tedious or repetitive tasks, your employees can work on more enjoyable tasks. They’re able to take on the work that machines can’t and not always have to think about the minuscule tasks they’re forced to do.
When you automate your business, employee satisfaction increases and so does your business engagement. Rather than having dissatisfied employees or risking a high turnover rate, consider automating your business processes.
2. Improved Efficiency
With workflow automation, small tasks can be completed without a human having to oversee them. Errors are reduced and communication is improved. Even work done between two or more departments is completed in a more efficient manner.
3. Minimize Manual Errors
Despite your best efforts, errors will always pop up at some point when the work is done manually. These errors can be particularly devastating when they appear in finances or data analysis. Write a 9 instead of a 0 and all your data is skewed.
With BPA, these small errors are minimized or removed entirely. Workflow automation ensures that work is done more accurately and information isn’t transferred between documents incorrectly.
4. Increased Scalability
Automated business processes increase efficiency and reduce costs, making your business processes more scalable. As your demand increases, your employees won’t be overwhelmed and are able to take care of the extra work. Eventually, you will have to hire more, but the increased scalability that business process automation offers is unbeatable.
5. Reduce Costs
One of the biggest battles a business faces is rising costs. After all, the less you spend, the more you’ll earn in profit. Automated business processes greatly reduce your overhead costs and improve efficiency. This improved efficiency reduces waste and minimizes unnecessary expenses.
What is PHP Web Development?
PHP programming has been around for over two decades now. The name PHP stands for Hypertext Preprocessor and uses a server-side script language so your applications don’t need to be run on a web browser. Over time, PHP coding language is also used for web development and software development.
When it comes to web development, PHP is one of the most popular programming tools and is ranked among the best. It’s effective and convenient which is how it has gained a strong following over the years.
Why PHP is Great for BPA
PHP is a popular programming language that was created with web development in mind. Over time, it’s become more and more popular in automation development and is now one of the most widely used tools.
When developing with PHP, the work will flow much faster. It was created specifically for the Internet which gives it many advantages in the development world. You can use PHP to create content management systems, e-commerce applications, and any other information technology.
One of the great things about PHP is that it’s easy to learn and can work alongside online applications such as chat boxes. It creates problem-solving-oriented business processes and can be used to create totally customized software.
If your business is in possession of customized software, it can complete whatever tasks you need. Your BPA can be more personalized and work faster at solving your business’s unique problems.
How BPA Can Transform Your Business
Business process automation can completely change the way your business is run. With an emphasis on growth and transformation, BPA is great at improving the many different aspects of running a business.
We aren’t just the folks who build a business system for you, we are the folks who build a business process management system with you.
Here are a few powerful benefits a custom PHP developed system will deliver driving Business Process Automation:
Business Process Automation Reduces Manpower :
Business process automation reduces the overall need for manpower. Quality BPAs develop over time. These systems get smarter as they are continuously refined to work better and better. As the system becomes more efficient, less manpower is needed to perform all of the work.
This automation process reduces the overall need to have everything administered by people. Much like an assembly line at a car factory, custom PHP web development can serve as the robots of the business development process.
As your business grows, managing your clients and keeping them happy can be difficult. BPA software keeps all your clients organized and keeps track of what needs to be done.
Customer questions and support interactions are tracked properly and directed accordingly with BPA. Your customers will receive timely support which in turn increases their overall satisfaction and improves your business.
Reduced Costs & Time Savings with Business Process Automation Systems :
Once a Business Process has been automated and the kinks have been worked out, production costs are almost always reduced and time is saved. The biggest contributor to the time savings factor is streamlined communication.
An automated workflow allows your team to rally around the core business tasks at hand. Custom PHP web development will allow a business owner to tweak the systems that make all of the business processes work. Thus an organization is able to continuously refine its productivity, saving more money and saving more time.
Consistency in Your Business Processes
Once an online process has been implemented, consistency will increase as well. Automatic triggers will enable your business to follow specific timetables to get things done. Increasing quality and consistency will allow you to drive more sales volume with little or no increase in production time and costs. Additionally, consistent customer interaction will drive more brand awareness and ultimately build a better brand experience.
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Efficiency of Business Operations
Simply put, a quality BPA will reduce the time it takes to achieve a specific task. Of course, it will then also reduce the costs associated with that task. Imagine building a web-based system for your business that automatically launches tasks for certain people based on specific triggers.
For example, when a customer is added to your CRM, you want that customer to receive a personalized welcome card. Thus a trigger could be programmed that would alert a specific member of the team to send such a card immediately.
The beauty of building such a system is that it continuously becomes smarter and smarter making your business more and more efficient.
Shorter Turnaround Times
Workflow automation is crucial for any business that has to develop (or produce) a product in order to be paid. As orders for specific products (or services) roll in, the faster these products or services can be provided, the faster the business is paid. Thus fast turn-around times are essential components to any business’s success. A quality application will assure specific tasks are done in a specific amount of time, thus assuring a product or service is delivered in the fastest way possible.
Service Reliability
That custom application is not going to call in sick. It will always be there when you need it. Not only can a custom PHP framework be set up to be extremely robust, but it can also deliver extreme consistency for all aspects of a business’s operations.
When you deliver reliable services because your entire operation is built on a reliable online system you increase your brand reputation and ultimately sales.
Business Performance Metrics
As a business grows, it gets harder and harder to manage all aspects of the operation. Eventually, you’ll have to delegate certain tasks. Having a system in place that provides up-to-the-minute information about the status of your operations is key to your success.
You need a system that feeds you all of the key information to help you make split-second decisions about customers, jobs, staff, etc. Metrics need to be in place to provide you with accurate measurements for all of your busi9ness operations.
The beauty of any custom-designed system allows the system owner to program any type of report he/she wishes to receive. As all of the data is at a programmer’s fingertips, he/she will merely have to create a custom report to provide whatever metrics a business owner is looking for.
Call Us Today
There are many more factors that contribute to the power of a custom Business Process system, but the above-listed items are the key factors we have run across in our years of developing these types of applications. For further information, feel free to contact us to discuss your specific needs.